PJ · Kuala Lumpur · Klang Valley
Something in your home is broken.We fix it.
- Evenings and weekends, so you keep your day off
- Free itemised quotation in writing before we start
- 30-day workmanship warranty on every job
What is the problem?
Tap the closest one. It opens WhatsApp with a message already written. You just add a photo and send.
Replies during the day, visits in the evening. Send it now even if it is the middle of your workday. We read it and reply, then attend once you are home.
What we do
Nine trades, one phone number
Most homes need three or four different people to keep them running. We do the jobs that would otherwise mean chasing separate contractors for each one.
Air-Conditioning Service & Repair
Chemical wash, gas top-up, servicing and repair for split and wall units across the Klang Valley.
What we coverPlumbing & Leak Repair
Leaks traced and fixed, taps and fittings replaced, pipework supplied and installed.
What we coverElectrical Works
Lights, fans, switches, sockets and distribution board work, installed safely and tidily.
What we coverWaterproofing
PU and membrane waterproofing for rooftops, balconies, bathrooms and planter boxes.
What we coverPainting & Wall Repair
Interior and exterior repainting, crack patching, skim coat and ceiling making-good.
What we coverCarpentry, Doors & Locks
Door repair and refinishing, locksets, hinges, cabinets and built-in adjustments.
What we coverTiling & Grouting
Replacement tiles, re-grouting, silicone sealing and hollow tile repair.
What we coverCleaning & Pest Control
Post-renovation and move-out cleaning, plus licensed pest treatment arranged and coordinated for you.
What we coverHome Renovation & Improvement
Bathroom and kitchen upgrades, partitions and whole-unit refreshes, quoted in writing before work starts.
What we coverHow it works
Four steps, no surprises
- 01
Send us a photo
WhatsApp a picture of the problem. Most of the time that is enough for us to tell you roughly what you are looking at, before anyone visits.
- 02
Get it in writing
We come and look, then send an itemised quotation. Line by line, so you can see what each part costs and drop anything you do not want.
- 03
We do the work
Agreed scope, agreed price. If we uncover something extra, we stop and quote it separately rather than adding it to your bill.
- 04
Covered for 30 days
Every job carries a 30-day workmanship warranty. If what we fixed fails in that time, we come back for free.
Why people call us back
The part of this trade that usually goes wrong
Almost every bad experience with a contractor comes down to the same thing: nobody wrote down what was included. Then the scope drifts, the bill grows, and the argument starts at the end when the work is already done.
We run the paperwork side properly because it is the cheapest way to avoid that.
Itemised quotes, not lump sums
Every quotation breaks the job into lines with prices against them. You can see exactly what you are paying for, and remove anything you would rather leave.
We stop before we spend your money
If a job turns out bigger than quoted, work stops and you get a separate quote to approve. Nobody gets an invoice for work they never agreed to.
One contractor, several trades
Air-cond, plumbing, electrical, carpentry and painting from the same team. Five problems become one visit and one invoice instead of five bookings.
A registered business, on paper
SSM 202603128663 (CT0164354-D). Every quote and invoice carries the registration number, so you always know exactly who you hired.
Where we work
Across the Klang Valley
We are based in Petaling Jaya and work outwards from there. If you are nearby we can usually be with you the same day; further out we will tell you honestly when we can get to you rather than promise and miss it.
FAQ
Questions people ask before they call
How much will my job cost?
We quote per job rather than publishing a price list, because the same description can mean very different work. A leaking ceiling might be a failed grout line or a cracked pipe behind a wall. Send us a photo on WhatsApp and we will give you a realistic range straight away, then a firm written quotation once we have seen it.
Do you charge for a quotation?
No. Quotations are free and itemised, so you can see what each part of the job costs rather than one lump sum. For anything sizeable we put it in writing before we start.
When do you actually work?
Weekday evenings from 7pm, and Saturday and Sunday during the day. Messages we answer through the day, including office hours, so you can send a photo at 11am and have a price before lunch even though we will not be at your door until the evening. For a lot of people that works better than taking a morning off to wait for a contractor.
Can you come during the day instead?
Not usually on a weekday. If a job genuinely cannot happen outside office hours, say so early and we will tell you honestly whether we can arrange it or whether you would be better with someone else. We would rather lose the job than take it and let you down on the day.
My condo does not allow contractors in the evening. What then?
Common, and we plan around it. Most condominium management offices restrict contractor hours and many will not permit evening work at all, so for high-rise units we usually book a Saturday or Sunday. We check the building rules and handle the registration and lift booking before committing you to a time.
Do you take small jobs?
Yes. A fused downlight or a dripping tap is a perfectly normal call for us. Small jobs are how most of our regular customers started.
Is there a warranty?
Yes, 30 days on workmanship as standard. If something we fixed goes wrong within that period, we come back and put it right at no charge. Parts and materials carry whatever warranty the manufacturer provides.
What happens if you find something worse than expected?
We stop and tell you. Anything outside the agreed scope gets its own written quotation for your approval before we carry on. You will not get an invoice with work on it you never agreed to.
How do I pay?
Bank transfer or DuitNow to our CIMB account, with the details printed on every invoice. Homeowners generally settle on completion; for jobs over RM2,000 we take a 50% deposit and the balance at the end. Agencies and companies are invoiced on 30-day terms.
Are you a registered business?
Yes. NEO FIX STUDIO is registered with SSM under registration number 202603128663 (CT0164354-D). Every quotation and invoice we issue carries that number.
Free quotation
Tell us what is wrong. We will tell you what it takes to fix it.
Send a photo on WhatsApp and you will usually have a realistic idea of cost the same day. Quotations are free and itemised.
Evenings & weekends · No charge for quotations · 30-day workmanship warranty